Privacy Policy

Commonwealth Technology Group, Inc. ("CWTG", "we", "us", or "our") operates the Polaris Workforce platform and the website at sales.cwtg.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information.

Information We Collect

Information You Provide

When you contact us through this site or request a demo, we collect the name, email address, and — optionally — the phone number, company name, and message you submit. If you become a customer, we also collect account details, billing information, and any data you or your organization uploads to the Service.

Information Collected Automatically

When you visit the Service, we automatically receive limited technical information, including IP address, browser type, referring page, pages viewed, and the date and time of the visit. This information is used to operate and secure the Service.

Cookies

We use cookies and similar technologies only where necessary to operate the Service (for example, to keep you signed in). We do not use third-party advertising cookies on this site.

How We Use Information

• To respond to inquiries, provide demos, and communicate with you about the Service.
• To provide, maintain, and improve the Service, including customer support.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations and enforce our Terms of Service.

How We Share Information

We do not sell your personal information. We share information only in these cases:

• Service providers who process data on our behalf (such as hosting and email delivery), bound by confidentiality and data-protection obligations.
• Legal and safety — when required by law, subpoena, or other legal process, or to protect rights, property, or safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

Data Retention

We retain personal information for as long as needed to provide the Service and for the legitimate business purposes described above, or as required by law. Contact-form submissions are retained for up to 24 months unless you become a customer, in which case data is governed by your contract with us.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, however, and we cannot guarantee absolute security. If you believe your account or data has been compromised, please contact us immediately at support@cwtg.com.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email support@cwtg.com. We will respond within the time required by applicable law.

Children's Privacy

The Service is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

International Users

The Service is operated from the United States. If you access it from outside the U.S., you understand that your information will be transferred to, stored, and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Continued use of the Service after an update constitutes acceptance of the revised policy.

Contact Us

Commonwealth Technology Group, Inc.
600 West Broadway
Hopewell, Virginia 23860
Email: support@cwtg.com
Phone: (804) 452-4849