GUIDE YOUR WORKFORCE.
MASTER YOUR OPERATIONS.

The all-in-one software suite for seamless ticket management,
field service, and workforce optimization. Navigate with clarity.

Find Your True North

Just as Polaris has guided explorers for centuries, our software provides a steadfast point of reference for your business. We unify disparate tasks—from service orders and ticketing to resource planning—into a single, coherent ecosystem, ensuring your team is always moving in the right direction.

One Platform, Every Device

Access your workforce management tools from anywhere, on any device. Seamlessly sync across desktop, laptop, tablet, and mobile.

Android
iOS
Windows
Web

The Polaris Constellation Suite

A complete ecosystem of tools designed to guide your operations

EWork

Electronic work management system that transforms traditional work items into location-aware, geospatial processing solutions.

  • Real-time monitoring of work completed by whom, where, and when
  • Geospatial processing for location-aware work management
  • Integration with legacy systems and existing workflows
  • Works with both open and closed process systems
  • Enhanced visibility and control for supervisors
EWork screenshot

Locate

Paperless 811 ticket management system for underground utility protection services across US states and Canadian provinces.

  • Paperless ticket management across web, Windows, Android, and iOS
  • Offline functionality - no constant internet required
  • Real-time statistical reporting and analytics
  • Direct work assignment delivery to field technicians
  • Flat monthly fee for predictable budgeting
Locate screenshot

Damage Control

Comprehensive damage incident tracking and management application for documenting, investigating, and resolving damage events.

  • Track repair timelines and completion dates
  • Record damage dates and affected personnel count
  • Document repair costs and financial impact
  • Issue and manage damage investigations
  • Structured reporting for compliance and insurance
Damage Control screenshot

AVL

Automatic Vehicle Location system providing real-time visibility into technician locations, vehicle status, and field activity tracking.

  • Real-time location tracking for vehicles and employees
  • Monitor all vehicles or filter by specific groups
  • History log recording location and speed data
  • Speed alerts for excessive vehicle speeds
  • Vehicle status monitoring: Active, Inactive, or Idle
AVL screenshot

Facility Mapping

Proprietary mapping solution displaying facility locations overlaid on satellite and street imagery with encrypted data protection.

  • Facility proximity display relative to service tickets
  • Satellite and street imagery overlay
  • Encrypted maps for secure data protection
  • No additional license charges required
  • Complimentary annual map updates included
Facility Mapping screenshot

Alert

Multi-channel mass communication platform for reaching employees and customers via call, text, email, or app notifications.

  • Multi-channel outreach: call, text, email, and app
  • Build and manage organizational calling trees
  • Collect feedback and track response rates
  • Emergency notification capabilities
  • Distribute information to customers and constituents
Alert screenshot

Vegetation Management

Complete vegetation control platform for work order management, line clearance tracking, and right-of-way maintenance documentation.

  • Create, track, and log vegetation work orders
  • Multi-department workflow with order feed system
  • Photo capture for documenting work performed
  • Tree trimming, removal, and weed management tracking
  • Problem area identification for line clearance
Vegetation Management screenshot

Timekeeper

Automated time tracking system that logs employee hours, breaks, and work order activity in a centralized dashboard.

  • Automatic clock-in and clock-out logging
  • Track breaks and time spent per work order
  • Centralized dashboard for all timekeeping data
  • Flexible hour processing options
  • Real-time supervisor approval workflows
Timekeeper screenshot

Why Choose Polaris as Your Guide?

In the vast complexity of modern business operations, you need a guiding star to navigate with confidence. Polaris Workforce provides that clarity.

  • Unify Operations: Break down silos and manage everything in one place.
  • Increase Efficiency: Automate workflows and reduce manual errors.
  • Scalable Solutions: A suite that grows with your business, from startup to enterprise.
Tickets Schedules Reports Mapping

Backed by 35 Years of Industry Expertise

Polaris Workforce is built by Commonwealth Technology Group, Inc. — a Virginia-based technology firm serving organizations since 1991. With over three decades of real-world experience, CWTG understands that no two operations are alike.

That's what sets Polaris apart: it's built around your workflow, not the other way around. Where other platforms force you into rigid templates, CWTG works directly with your team to tailor every module, report, and dashboard to match exactly how you operate.

Let's Build Your Solution

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